Terms & Conditions

These Terms & Conditions govern use of the emerald-energy.uk website, operated by Emerald Energy Solutions Limited, a company registered in Northern Ireland under company number NI735506, with a registered office at 1b Knockdhu Park, Larne, Northern Ireland, BT40 2EJ. These terms are governed by the law of Northern Ireland and the United Kingdom.

General information only

Information on this website is provided for general guidance only and does not constitute a firm quote, offer, or guarantee of availability. Availability of appointments, surveys, and installation work is not guaranteed and is subject to confirmation.

Quotes and scope of work

Quotes and project scope are confirmed separately, in writing, before any work begins. Nothing on this website constitutes a binding quotation for electrical work.

Electrical work suitability

Electrical requirements depend on property suitability, existing electrical condition, access, product choice, safety considerations, testing, certification where applicable, and agreed scope. We reserve the right to decline or amend an enquiry where a property or requirement is not suitable for the work requested.

EV charging suitability

EV charging suitability depends on property electrical capacity, access, product choice, installation requirements, third-party terms, and any relevant network/operator considerations. No EV grant approval, manufacturer approval, or network operator approval is implied by this website.

Energy efficiency and savings

Energy savings are not guaranteed. Any references to energy efficiency reflect general expectations only and can vary depending on product choice, usage, property conditions, existing installation, and agreed scope.

Third-party products and terms

Third-party products, warranties, grants, network requirements, and manufacturer terms are confirmed separately, directly with the relevant third party, where relevant to your enquiry.

Specialist advice

Specialist engineering, planning, network operator, legal, or regulatory advice should be obtained where required. This website does not constitute such advice.

No implied approvals or accreditations

No approval, accreditation, certification, insurance status, or installer status is implied by this website unless specifically stated on this website with supporting evidence.

Your responsibility

You are responsible for providing accurate information about your property, access arrangements, the electrical issue or requirement, and any other details relevant to your enquiry. Inaccurate information may affect the accuracy of any survey, specification, or scope of work provided.

Limitation of website information

While we take reasonable care to keep information on this website accurate and up to date, we make no warranty that the website is complete, error-free, or suitable for any particular purpose. Nothing on this website should be relied upon as a substitute for a confirmed, agreed scope of work.

Contact

For any questions about these Terms & Conditions, please contact us at [email protected].