Privacy Policy

1. Who We Are

Emerald Energy Solutions Limited is a registered company in Northern Ireland (Company No. NI735506). Our registered address is 1b Knockdhu Park, Larne, Northern Ireland, BT40 2EJ.

We are the data controller for personal data collected through this website. You can contact us at [email protected] or by telephone on 07810 366892.

2. What Data We Collect

We may collect the following personal data when you contact us or use our website:

• Full name
• Email address
• Telephone number
• Details of your enquiry or project
• IP address and browser information (via analytics)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry or quote request
• To arrange and carry out electrical work
• To send you relevant information about our services (with your consent)
• To comply with our legal obligations
• To improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Where processing is necessary to fulfil a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: Where we have a legitimate business interest in processing your data, such as responding to enquiries.
• Consent: Where you have given us explicit consent to process your data for a specific purpose.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 3 years. Customer project data is retained for 7 years for legal and warranty purposes.

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with:

• Service providers who assist us in operating our business (e.g. email providers)
• Professional advisors (e.g. accountants, solicitors)
• Regulatory authorities where required by law

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at [email protected].

8. Cookies

This website may use cookies to improve your experience. We only use essential cookies required for the website to function. We do not use tracking or advertising cookies.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: